Healthcare CSR ( Scheduler)

Job Title: Healthcare Customer Service Representative

Work Location: McKinley, Taguig (Onsite)

Account Type: International Voice – Healthcare (Patient Appointment Scheduling)

Position Summary

We are seeking compassionate and motivated Healthcare Customer Service Representatives to be part of our expanding team in McKinley, Taguig. This role involves managing international voice calls , assisting patients with appointment scheduling , and delivering high‑quality customer service with accuracy, clarity, and professionalism.

Primary Responsibilities

• Manage inbound and outbound calls from international patients.
• Support patients in booking, modifying, or canceling their appointments.
• Provide updated and precise information regarding clinic processes, schedules, and services.
• Maintain and update patient information with utmost confidentiality and ...