Healthcare/ Customer Service Representative

• Respond to customer inquiries regarding healthcare services and support.
• Assist patients with scheduling appointments and managing their medical records.
• Provide information about healthcare plans, procedures, and policies to clients.
• Collaborate with healthcare professionals to ensure patient satisfaction.
• Handle customer complaints and resolve issues in a timely manner.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Basic knowledge of healthcare practices and customer service principles.
• Qualities and Traits: Empathetic, patient-focused, and detail-oriented.