Opportunity Description
Hiring: BPO Team Lead – CDI/DRG Experience (Onsite | Ortigas)
Location: Onsite – Ortigas, Pasig City
Start Date: ASAP
Salary: Negotiable (based on experience)
Schedule: Full-time
Role Overview
We are looking for a results-driven Team Lead with at least 1 year of experience in Clinical Documentation Improvement (CDI) and DRG-related processes within a BPO setting. The ideal candidate will be responsible for leading a team of healthcare specialists, ensuring performance targets are met, and maintaining the highest standards of compliance and documentation quality.
Key Responsibilities
- Lead and manage a team of CDI/DRG specialists to meet productivity and quality benchmarks
- Monitor and evaluate team performance; provide regular coaching and feedback
- Ensure compliance with healthcare documentation standards and coding guidelines
- Collaborate with Q...
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