Hebrew speaking Customer Support Agent

Overview

We're looking for Hebrew speakers for several different projects right now!

The office location is in Sunny Lisbon, Portugal.

What you'll do

• Provide support to high level clients to help them grow across multiple channels - chat, email and phone
• Support and expand the self-serve advertising base for clients in the online and digital advertising domain
• Provide pre and post-sales support for all self-service products
• Provide product and tool support to enhance clients' experience
• Identify and solve problems technical bugs and ads' delivery issues
• Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions
• Provide vital product insights and feedback from our customers to engineering

Qualifications

• Native level written and verbal communication ski...