Opportunity Description
Description We are looking for a Help Desk Analyst to support end users across a dynamic technology environment in Santa Fe Springs, California. This Long-term Contract position focuses on delivering responsive technical assistance for Windows, macOS, mobile devices, productivity platforms, and core network connectivity issues. The ideal candidate brings a strong customer-first mindset, solid hands-on troubleshooting experience, and the flexibility to provide onsite support for a range of desktop and infrastructure needs.
Responsibilities:
• Deliver day-to-day technical support for employees, resolving issues related to desktops, laptops, mobile devices, account access, and common workplace applications.
• Administer user accounts and access within Microsoft 365 and Google Workspace, including password support, permissions updates, and identity-related troubleshooting.
• Provide hands-on onsite assistance such as workstation deployments, device setup for new hires, pr...
Responsibilities:
• Deliver day-to-day technical support for employees, resolving issues related to desktops, laptops, mobile devices, account access, and common workplace applications.
• Administer user accounts and access within Microsoft 365 and Google Workspace, including password support, permissions updates, and identity-related troubleshooting.
• Provide hands-on onsite assistance such as workstation deployments, device setup for new hires, pr...
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