Help Desk Technician II: Collaborative Troubleshooter

Prime System Solutions is looking for a Help Desk Technician II to resolve end-user technical issues across various client environments. Responsibilities include resolving service desk tickets related to Windows 10/11, Microsoft 365, and basic networking, while ensuring a high-quality customer experience. The ideal candidate will have 2-4 years of IT help desk experience, familiarity with ticketing systems, and strong communication skills. A relevant certification is preferred. Join us to enhance our support team in Lahore, Pakistan.
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