Help Desk/Desktop Support Analyst

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes.

Responsibilities:
• Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability.
• Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications.
• Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting.
• Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs.
• Oversee system administration for Infor and Syteline, in...