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Helpdesk Analyst

TEKsystems

Grand Rapids, MI, United States Full-time May 30, 2026
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Opportunity Description

Description
This role reports to the Manager and provides support to customers. This team is the escalated exam read workflow team and is clinical clerical using the work list software, taking calls from end users, providing updates and looking up results / work flow. Primarily this person takes 75 - 100 calls per day from customers looking for updates.
Skills
Help desk support, Customer service, Windows, Phone support
Top Skills Details
Help desk support,Customer service,Windows,Phone support
Additional Skills & Qualifications
2nd shift Support role
Week 1 - Sunday, Tue, Wed, Thurs, Fri (Monday and Saturday off)
Week 2 - Monday - Friday
Week 3 - Monday - Friday
Week 4 - Mon, Tue, Thur, Fri, Sat (Wednesday/Sunday off)
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Grand Rapids, MI.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to s...
Full-time other-general

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