Opportunity Description
About the job Helpdesk Consultant (Customer Service)
- Provide first level contact and resolve customer issues
- Escalate unresolved queries to the next level of support
- Walk customers through problem solving process
- Ensure customer enquiries are followed up promptly
- Ensure proper recording, documentation and closure
All you need to know .
- Attractive remuneration package
- Comprehensive benefits (Allowance + Bonus)
- Structured career progression
- International exposure
- Training provided
- Enjoy work life balance with 5 working days
- Willing to work in Setia Indah area
Ideal Candidates .
- This position is ideal for candidates with experience in customer or helpdesk support, as well as a willingness to engage with customers, and fresh graduates are also welcome to apply.
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