Opportunity Description
Better places, thriving communities.
Job Title: Helpdesk Operator
Shift Pattern: Monday-Friday, 9am-5pm
Pay Rate: £13.45 p/h
What is in it for you?
Job Description:
Communicating with Fire and Security Engineers / Regional service Managers
Emails & Call handling
Over seeing & Scheduling Engineer workload up to 30 days in advance via Cash and IFS
Meeting Service Levels (SLAs)
Following management instructions
Communicating with Multiple Helpdesks to ensure we are delivery customer service & to resolve an...