Hiring for Client Support with Top banking client in Baltimore MD

Job Title: Client Support
Location: Baltimore MD (Hybrid)
Duration: Months

Max Supplier Rate:

- Hybrid after onsite training

BACHELOR'S REQUIRED

-Respond to and coordinate with clients/business areas in regarding returned mail inquiries
-Respond to internal and external inquiries and ensure maintenance of SLAs
-Work with clients or internal stakeholders as information is required or requested
-Support the reconciling of unclaimed assets as needed-Work on assigned projects on an as-needed basis to support Escheatment Operations
-Identify and escalate potential process anomalies to management in a timely manner
Qualifications
-Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings
-Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping manag...