Opportunity Description
On-site - Paranaque | 5-10 Yrs Exp | High/Senior | High School | Full-time | Salary: 100K-120K per year
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Description
- Provide excellent customer service to Spanish-speaking clients.
- Handle customer inquiries through various channels, including phone, email, and chat.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain up-to-date knowledge of products and services to offer accurate information.
- Document customer interactions and feedback for continuous improvement.
Requirements
- Educational Qualifications: High School diploma or equivalent (Bachelor’s degree preferred).
- Experience Level: 5-7 years of experience in customer service or related field.
- Skills and Competencies:
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