Opportunity Description
Job Description
Guest Experience
- Welcome and greet guests with warmth and professionalism, ensuring a positive first impression.
- Manage reservations and seating arrangements to optimize guest satisfaction and outlet efficiency.
- Engage with guests to personalize experiences, answer inquiries, and provide recommendations.
- Handle guest concerns promptly and professionally to maintain loyalty and satisfaction.
Operational Support
- Coordinate with service and culinary teams to ensure smooth guest flow and timely service.
- Maintain cleanliness and organization of the reception and waiting areas.
- Assist in managing guest lists for special events, banquets, and private dining.
- Support outlet managers in daily operations and reporting.