Host/Hostess - Mallorca

As a Host/Hostess at Roka, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Roka and create exceptional first impressions! Roka is a contemporary Japanese robatayaki restaurant, celebrated for its dynamic open-grill cooking and vibrant atmosphere. Located in the Cap Vermell Grand Hotel, along the Balearic Island’s east coast, Roka Mallorca offers diners a seasonal, alfresco pop-up of lazy summer evenings, beautiful dishes, creative cocktails, and live DJs. Local ingredients are featured in Roka’s signature robatayaki cuisine to create a menu that can’t be experienced anywhere else.Main DutiesYour key responsibilities will include:Greet guests with a warm, professional welcome that sets the tone for their experienceHandle phone calls with courtesy and assist with inquiries or bookingsManage reservations, confirmations, and bookings to keep the flow smoothKe...