Hotel Booking & Customer Support Specialist

Who are we looking for?

We’re in search of experienced Online Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer‑first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment.

What will you be doing?

• Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries
• Providing accurate and timely information about room availability, pricing, and hotel policies
• Ensuring each interaction meets our high customer service standards
• Updating customer records and reservation details in the internal system
• Following internal guidelines to maintain quality and compliance

Do you qualify?

• Completed High School (K–12 or Old Curriculum)
• At least 6 months of BPO or customer service experience
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