Hotel Duty Manager: Guest Experience & Operations Lead

Melco Resorts & Entertainment seeks a Duty Manager to oversee hotel operations, ensuring customer satisfaction and efficient staff management. Responsibilities include monitoring performance standards, managing guest interactions, and ensuring safety protocols.

The ideal candidate will have 5 years of experience in a 5-star hotel, strong leadership skills, and a degree in any field. Proficiency in hotel management systems, as well as written and spoken English, is essential. The role demands flexibility for shifts and may require overtime.