Opportunity Description
Responsibilities
- Assists the Cluster General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments.
- Has managerial responsibility for all the positions in your remit; ensures the team's talents are developed.
- Is responsible for providing innovation and renewal in the hotel's service offer, with particular focus on meetings and events.
- Conveys the Ibis spirit to guests by playing a hands-on role in the hotel, embodying sociability and proximity.
- Ensures quality in the provision of Rooms, Food & Beverage and Meetings services, by implementing reference guides for those departments.
- Ensures that sub-contractor agreements are aligned with the quality and profitability targets under his/her responsibility.
- Creates the impetus for working innovatively and on projects across departments, in particula...