Opportunity Description
Our successful Hotel Operations Manager:
- Operational Management by overseeing daily hotel operations across all departments to address operational challenges & ensure consistent service delivery.
- Guest Experience & Service Excellence by ensuring that high standards of customer service are maintained at all times.
- Financial & Commercial Management by monitoring departmental costs & revenue performance.
- People Management by fostering a positive, disciplined and high-performance work culture.
- Provide strategic oversight & operational support to the Hotel Sales Department.
- Conduct monthly audits on service and standard operating procedures on all Hotels.
- Reporting & Administration by preparing operational reports for Group Operations Director.
- Work as part of a team or individually to deliver high quality standards consistently and accurately.
Qualifications Required:
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