Housekeeping Shift Leader: Guest Service & Team Leadership

Housekeeping Shift Leader

What will I be doing?

As a Housekeeping Shift Leader, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Shift Leader will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, store rooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel ...