HR Analytics & Insights Analyst (SLA/KPI Focus)

ING Hubs B.V. Philippine Branch is seeking an experienced HR Business Analyst to support data-driven decision-making and enhance service delivery in Makati. The role involves managing SLA and KPI reporting, and translating complex data into clear insights for senior leadership.

Ideal candidates will have proven experience in HR Operations, strong analytical skills, and proficiency in Microsoft Excel and Power BI. This position offers opportunities for continuous improvement and stakeholder collaboration.