HRO Specialist – HRO (Unemployment Claims & WOTC)

HRO Specialist – HRO (Unemployment Claims & WOTC) Job Summary: We are seeking a detail-oriented professional to manage Unemployment Claims and Work Opportunity Tax Credit (WOTC) processes. The role focuses on ensuring compliance, reducing claim costs, maximizing tax credit opportunities, and delivering high-quality support within an HRO environment. Key Responsibilities: Unemployment Claims Management • Review and analyze unemployment claims for accuracy and eligibility • Prepare and submit timely responses to state agencies • Coordinate documentation and support hearings and appeals • Investigate and challenge inaccurate or fraudulent claims • Track claim status and ensure timely resolution • Monitor impact on employer tax rates and identify cost-saving opportunities WOTC Processing • Conduct candidate eligibility screening for WOTC during hiring • Ensure accurate completion of IRS Form 8850 and related documentation • Submit applications to state workforce agencies within defined tim...