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Implementation and Post Production Support Specialist, Charles River Development, Assistant Vice President

State Street

Frankfurt, Hessen, Germany Full time June 11, 2026
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Opportunity Description

WhatYouWillBeResponsibleFor

  • Beingasingle point of contact(Consultantand Implementation SME)for aclient
  • Assistancewithmanagement of client’s technical and functionalsupport issues
  • Coordinationwith Charles River’s support and product management teams
  • Monitoring and assisting with theissue escalationprocess
  • Guidance to client(s) onbest practice usageof Charles River IMS
  • Informaltraining ofclientpersonnelin Charles River IMS
  • Interpretation ofworkflow analysis documents(BRDs)and conversion of these documents intospecificationsfor Charles RiverIMS configuration to ensurebestpractice delivery
  • Ongoingcommunicationandassessmentofproject statusto the client and Charles Riverprojectmanager(in larger projects)
  • Communicationofpertinent information onupgrades and major releasesto client(s)
  • Management oftraining and cons...
    • Full time Business Operations Specialists

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    Opportunity Details

    Location Frankfurt, Hessen
    Country Germany
    Type Full time
    Category Business Operations Specialists
    Posted June 11, 2026
    Deadline July 21, 2026

    About State Street

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    State Street

    Frankfurt, Germany

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