Implementation Manager with TELUS Benefits Focus

Lead implementation efforts at TELUS as an Implementation Manager, dedicated to enhancing client relationships in the benefits administration space. Hybrid work model offers flexibility.

This role requires a seasoned professional with 5+ years in software implementation and at least 2 years in client management, particularly in the Benefits/HR/payroll industry. You’ll be responsible for troubleshooting, team coaching, and ensuring project deadlines are met while continually seeking service improvements to benefit clients.

Key Responsibilities:
• Oversee the delivery of high-quality implementation projects
• Provide direction and ongoing development for implementation consultants
• Allocate team resources based on project demands
• Establish success criteria tailored to client needs
• Foster relationships to ensure client satisfaction and retention

Requirements:
• Minimum 5 years of software implementation experi...