In-House Service Delivery Lead — ITIL & Hypercare

A technology services company in Quezon City is seeking a Service Delivery Lead to ensure operational readiness of a new in-house team. The role involves establishing service support processes, designing internal service models, and overseeing operations. Candidates should possess a Bachelor's degree in IT or related fields and have at least 3 years of relevant experience. The position requires full onsite presence in Cubao and may include project management or ITIL certifications as advantageous.
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