Inbound Team Leader — Customer Service Excellence

A leading Business Process Management firm in Durban is hiring a Team Leader to inspire and manage a team of Customer Service Advisors. This key position focuses on delivering exceptional customer service, meeting KPI targets, and fostering a positive learning environment. Candidates should have a minimum of 24 months customer service experience, including 12 months in a leadership role. This role offers opportunities for professional development and a structured career path.
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