Incident Manager (M/F) | Casablanca (Morocco)

Sofrecom Maroc stands out for its strongly collaborative culture, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a notable innovation dimension, encouraging initiative, agility and experimentation. Structured processes ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. [+]

In this context, the Mobile and Internet Test Department ensures the processing of anomalies related to the commercial launches of Orange France offers and thus contributes to the quality loop of the catalogs.

The activity consists of managing production anomalies, from receiving the request to capitalization, including catch-up if necessary for the Internet and Mobile scope.<...