Incident Manager: Rapid Major Incident Resolution & Comms

A technology solutions provider in Peel Region, Brampton, is seeking an Incident Manager to drive Major Incidents to resolution and ensure effective communication with authorized users. This role requires participation in operational reviews and managing Incident status through a trouble ticket tool. Candidates should be comfortable with process improvement and provide timely updates to ensure service level compliance. Competitive rate is offered for successful applicants.
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