Information Specialist

Hands on experience in ITSM and integration, ITOM . • Knowledge on ITOM design & implementation • Able to recommend or change changes in existing codes using business rules / client script/ UI policies/ schedule jobs • Knowledge on ServiceNow upgrades and its maintenance of the instance • Scripting skills: JavaScript & good to have or understanding of PowerShell & bash • Knowledge on working with mid servers (Windows & Linux) for discovery issues and for integrations • Certifications: ITSM & CAD; good to have ITOM Responsibilities includes but not limited to • Integration Design: Defines goals and determines the need for integrations based on business outcomes. • Implementation: Uses various technologies (REST, SOAP, JDBC, etc.) to connect ServiceNow with external systems. • Maintenance: Ensures integrations are maintained and updated as needed to support ongoing business processes • Perform the day-to-day development or operational works and guide the team on development phase in case...