Opportunity Description
About LMTEQ:
LMTEQ is a global IT consulting firm specialising in Service Now solutions. As an Elite Partner with Service Now, building world-class digital transformation capabilities with innovation, customer obsession, and disciplined execution at the core. We’re developing a next-generation delivery organisation that blends technical depth with project leadership. If you have the drive to lead projects, learn fast, and thrive in a dynamic environment, this role offers you the platform to grow.
Roles and Responsibilities:
Act as the first point of contact for IT issues via the ITSM tool, email, chat, and phone, ensuring all interactions are logged as tickets.
Triage, prioritize, and resolve tickets (password resets, access issues, and troubleshooting).
Configure, deploy, and troubleshoot laptops, desktops, and peripherals (printers, monitors, CCTV cameras, fingerprint scanners) for new and existing employees.
Support employee onboarding and offboarding in coordinati...
LMTEQ is a global IT consulting firm specialising in Service Now solutions. As an Elite Partner with Service Now, building world-class digital transformation capabilities with innovation, customer obsession, and disciplined execution at the core. We’re developing a next-generation delivery organisation that blends technical depth with project leadership. If you have the drive to lead projects, learn fast, and thrive in a dynamic environment, this role offers you the platform to grow.
Roles and Responsibilities:
Act as the first point of contact for IT issues via the ITSM tool, email, chat, and phone, ensuring all interactions are logged as tickets.
Triage, prioritize, and resolve tickets (password resets, access issues, and troubleshooting).
Configure, deploy, and troubleshoot laptops, desktops, and peripherals (printers, monitors, CCTV cameras, fingerprint scanners) for new and existing employees.
Support employee onboarding and offboarding in coordinati...
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