Information Technology Administrator

About LMTEQ:

LMTEQ is a global IT consulting firm specialising in ServiceNow solutions. As an Elite Partner with ServiceNow, building world-class digital transformation capabilities with innovation, customer obsession, and disciplined execution at the core. We’re developing a next-generation delivery organisation that blends technical depth with project leadership. If you have the drive to lead projects, learn fast, and thrive in a dynamic environment, this role offers you the platform to grow.

Roles and Responsibilities:

• Act as the first point of contact for IT issues via the ITSM tool, email, chat, and phone, ensuring all interactions are logged as tickets.
• Triage, prioritize, and resolve tickets (password resets, access issues, and troubleshooting).
• Configure, deploy, and troubleshoot laptops, desktops, and peripherals (printers, monitors, CCTV cameras, fingerprint scanners) for new and existing employee...