Information Technology - Lead Software Engineer (AI, Ops and Resilience)

Join to apply for the Information Technology-Asst Mgr/Lead Engineer for IT Service Mgmt (Svc Resiliency & Ops Excellence) role at Singapore Airlines

Join to apply for the Information Technology-Asst Mgr/Lead Engineer for IT Service Mgmt (Svc Resiliency & Ops Excellence) role at Singapore Airlines

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Job Description

Job Description
The incumbent will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability ...