Infra Support Engineer

Mandatory - BMC Remedy / Helix

• Oversee the lifecycle process and governance of IT Assets Technology Obsolescence Management.
• Monitor and report on the status of IT assets, ensuring compliance with obsolescence policies.
• Initiate annual reviews to identify and assess obsolete IT assets, facilitating timely updates.
• Gather information on budget approvals and technology refresh implementation schedules.
• Maintain the obsolete IT assets tracker through monthly follow-ups to monitor progress on refresh implementations.
• Monitor the implementation of technology refresh projects to ensure timely completion.
• Coordinate with Asset Custodians to ensure timely submission of approved memos beforeend of life (EOL) date.