Infrastructure Specialist - ICT

Infrastructure Specialist - Advisor Assets and Standards

Are you an experienced Infrastructure Specialist looking for a long-term contract within a large government department? We are seeking a dedicated Advisor Assets and Standards to lead the administration and request management of our ServiceNow infrastructure module. This role offers a unique opportunity to drive process standardisation, enhance system efficiencies, and provide high-level secretariat support in a dynamic environment that values professional growth and offers one day per week working from home.

What You Will Do:

• Manage the daily operations of the ServiceNow infrastructure module, acting as the primary point of contact for request review, triage, and allocation to technical teams.
• Develop and standardise ServiceNow processes across multiple functional areas, ensuring disparate request types are integrated into a unified decision workflow.
• Engage with business customers to ...