Infrastructure Support Engineer

About the job Infrastructure Support Engineer

Key purpose:

As a business, we are going through a period of Transformation and are continuing to bolster the IT function from the company's IT centre of excellence in Glasgow.

Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on premise & cloud hosted environment on a BUA basis. The role may involve travel to support and deploy group solutions.

You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure services ensuring you work within agreed SLA's within an ITIL environment.

You will be involved in a variety of Infrastructure projects spanning from day-to-day operational improvements to new service delivery solutions.

You will be a seasoned Infrastructure professional with in-depth experience a...