Infrastructure Support(L1 Technical Support)

Work Environment Work from Office is mandatory This job role requires to work in rotational / night shifts. Basic Qualifications Should have attended regular school/college with 1023 as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates - 1023 years as minimum qualification. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot basic technical issues. Fresher or has a work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Ability to provide step-by-step technical help, both written and verbal. Experience with solving computer related problems. Experience working with company escalation policy.