Opportunity Description
Responsibilities:
Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers
Answers telephone inquiries pleasantly and promptly
Provides customers with information on additional items related to purchases made
Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market
Handle minor complaints with the objective of solving the problem
Listen to a customer’s complaint to find out what it will take to satisfy the customer
Complies with Company’s procedures on sales transactions, paperwork, refunds, credit memos, etc.
Maintains stock, displays and housekeeping for assigned areas
Assists supervisor, other employees as needed
Education
High School Diploma or GED
Experience
3 years’ exper...
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