Opportunity Description
Team-Lead / Sr Team-Lead Job Description:
Play an integral role in achieving our ambitious customer experience and business objectives. You
will groom & nurture your span into best-in-class PSEs who can achieve desired business goals month on month. You will bring in strong team management skills combined with a solid target-oriented mindset. You will set up best practice processes, enhance the overall experience we give to our customers and drive targets for the team.
We serve Driver/Business owners looking for business expansion. You will be a true thought partner to every prospect and customer we interact with, ensuring that they go ahead in the cycle with a solution.
Be responsible for meeting and exceeding the city-level targets along with your own OKRs.
Be responsible for continuously developing a team of agents into fantastic relationship
executives.
Be responsible to ensure that key productivity metrics like dialled calls, TT and QLs of each
...
Play an integral role in achieving our ambitious customer experience and business objectives. You
will groom & nurture your span into best-in-class PSEs who can achieve desired business goals month on month. You will bring in strong team management skills combined with a solid target-oriented mindset. You will set up best practice processes, enhance the overall experience we give to our customers and drive targets for the team.
We serve Driver/Business owners looking for business expansion. You will be a true thought partner to every prospect and customer we interact with, ensuring that they go ahead in the cycle with a solution.
Be responsible for meeting and exceeding the city-level targets along with your own OKRs.
Be responsible for continuously developing a team of agents into fantastic relationship
executives.
Be responsible to ensure that key productivity metrics like dialled calls, TT and QLs of each
...