Installment Account Manager

Job Purpose:

Manage and develop the company's relationship with installment providers to ensure sales growth, smooth operations, compliance, and improved profitability of installment offers across all channels (store, e-commerce, mobile app).

Responsibilities Key Responsibilities

1. Business and Contract Development

• Research and select suitable installment providers, and manage negotiations on terms, commissions, and service level agreements.

• Prepare and review agreements and addenda (fees, credit limits, return policy, disputes).

• Develop a map of installment offers tailored to different seasons and customer segments (0% fees/seasonal installments/down payment).

2. Relationship and Partnership Management

• Serve as a single point of contact for each provider, and conduct monthly/quarterly performance review meetings.

• Lead joint marketing and sales plans (co-marketing) and define t...