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Insurance Customer Service Specialist

Jobenvo

dubai, dubai, United-Arab-Emirates Full-time June 20, 2026
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Opportunity Description

Customer Service Executive – Insurance Sector

PACT Employment Services

Location: Dubai, UAE

Salary: AED 6,500

Employment Type: Permanent (Outsource)

Requirements

  • Experience in the insurance industry
  • AML & claims handling experience preferred
  • Strong communication and customer service skills

Key Responsibilities

  • Handle customer inquiries via phone, email, and chat
  • Support policy-related queries, renewals, endorsements, and claims updates
  • Process and coordinate insurance claims documentation
  • Perform AML checks and ensure regulatory compliance
  • Verify customer documents and maintain accurate records
  • Coordinate with underwriting, claims, and compliance teams
  • Maintain high customer satisfaction standards
  • Escalate complex cases when necessary

How to Apply

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Full-time Management & Operations

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