Intake Specialist Buffalo, NY

Position Summary

Do you love talking on the phone? Do you have a passion for making a difference? Do you thrive in a collaborative team environment and love contributing to the team's success? You MAY be a fit for our team! We are a high stakes boutique trial firm tackling some of society's most critical issues. As we continue to grow rapidly, we are seeking an Intake Specialist to join our office.



Essential Duties & Responsibilities

• Connect with potential clients via calls, texts, and emails.


• Take accurate, detailed notes and organize them into complete summaries.


• Handle calls with genuine empathy and compassion.


• Organize and maintain notes using CRM software.


• Perform other duties and responsibilities as assigned.

Knowledge, Skills & Experience

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