IT/ Admin / FA Staff (Clark, Pampanga)

Job Summary

We are seeking a highly organized and proactive IT / Admin / FA who will provide administrative support to the IT, Fixed Asset, and Admin Departments ensuring efficient operations and effective communication. This role involves coordinating various administrative tasks, managing IT documentation, assisting with Fixed asset management, and liaising with vendors. The ideal candidate will be organized, detail‑oriented, and have a basic understanding of IT functions and terminology.

Key Responsibilities

A. IT Support Functions

• Provide first‑level technical support to Clark‑based staff for hardware, software, and network issues.
• Coordinate with the Main Office IT Team for escalations, system updates, and troubleshooting requiring higher‑level intervention.
• Assist in installation, configuration, and basic maintenance of IT equipment (computers, printers, network devices).
• Support account setup for new hires (...