Opportunity Description
SUMMARY:
Our client based in the Northern Suburbs is looking for an IT and Software Support Consultant. POSITION INFO:
REQUIREMENTS
- Matric.
- Relevant IT qualification/s would be advantageous.
- 2 - 3 years experience in IT / Software support role.
- Strong communication skills, both written and verbal.
- Ability to manage multiple tasks and prioritise effectively.
- Experience creating training material or help documentation will be advantageous.
- Understanding of software integrations and system workflows.
- Leadership or team coordination experience will be advantageous.
- Software testing.
- Issue logging.
- Integration setup.
- Client communication.
- Client on-boarding.
- Support team management.
- Help-file creation (video and text).
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