IT APPLICATION SUPPORT

Duties & Responsibilities
•Provide first-level support to users on the IT application assigned related requests and inquiries.

• Coordinating, diagnosing, troubleshooting, and rectifying incoming system issues.

• To develop, maintain, test, conduct user training, and improve the applications.

• Follow-up and communicate effectively with relevant parties to ensure the project is delivered on time.

• To create application and business processes documentation

• Ensure all mandatory project/ change request documents are properly tested, signed off, and documented.

• To handle ad-hoc tasks assigned from time to time assigned by superior.

Job Requirements
• Candidate must possess at least a Diploma, Bachelor's Degree in Computer Science/ Information Technology or equivalent.

• Minimum 1 year working experience in an IT application support environment will be an added advantage.

• Fresh gra...