IT Client Onboarding Specialist

Job Overview

Intelcom | Dragonfly is Canada’s leader in last‑mile logistics. This strategic technical integration role sits at the heart of our operations, delivering fast, accurate, and reliable services powered by cutting‑edge technology.

Key Responsibilities

• Client Consultation & Global Support – Support sales and internal teams during client engagements by providing clear technical guidance. Translate integration needs across diverse countries, regulations, and last‑mile logistics environments. Guide clients through onboarding and ensure ongoing post‑integration success.
• Solution Design, Innovation & Continuous Improvement – Design secure, scalable, market‑specific integration solutions. Propose and implement innovations that enhance global last‑mile delivery operations. Leverage AI tools to drive continuous improvement and keep integration offerings competitive.
• Integration Automation & Efficiency – Iden...