Opportunity Description
**MANTECH** seeks a motivated, career and customer-oriented **IT Configuration Manager** to join our team in **Key West, FL** .
**Responsibilities include but are not limited to:**
+ Chair and facilitate the weekly Technology Working Group (TWG). Guide J6 Branch SMEs and requestors through structured technical evaluations, capturing key concerns, risks, and driving consensus to a formal TWG vote.
+ Act as the tie-breaking vote during TWG technical assessments.
+ Monitor the ITSM system queue to identify and categorize incoming Configuration Change Requests (CCRs). Validate that requests represent fully formed ideas and assist customers in translating ITSM ticket data into official TWG Request Forms.
+ Execute all post-meeting administrative actions, including updating ITSM ticket statuses and journaling formal decisions to customers. Administer the automated (Microsoft O365 Suite) change management workflow.
+ Assign SME evaluators based on...
**Responsibilities include but are not limited to:**
+ Chair and facilitate the weekly Technology Working Group (TWG). Guide J6 Branch SMEs and requestors through structured technical evaluations, capturing key concerns, risks, and driving consensus to a formal TWG vote.
+ Act as the tie-breaking vote during TWG technical assessments.
+ Monitor the ITSM system queue to identify and categorize incoming Configuration Change Requests (CCRs). Validate that requests represent fully formed ideas and assist customers in translating ITSM ticket data into official TWG Request Forms.
+ Execute all post-meeting administrative actions, including updating ITSM ticket statuses and journaling formal decisions to customers. Administer the automated (Microsoft O365 Suite) change management workflow.
+ Assign SME evaluators based on...
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