IT Customer Support Specialist

Job description

• Collaborate with internal teams to ensure swift resolution of customer concerns.
• Collaborate with vendors for equipment repairs and replacements
• Make follow-up calls/emails to customers for additional assistance and updates
• Convey customer feedback and suggestions to the Manager to enhance service quality Experience.

Qualification:

Inter/Diploma/ BCOM/BA

Experience:

1 year of relevant experience

Location:

Clifton, Karachi