IT Field Support Specialist: User Tech, Remote & On-Site

A technology service provider in the Philippines is seeking a professional for IT support and incident management. The candidate will provide assistance for various end-user devices including desktops, laptops, printers, and more. Responsibilities include troubleshooting and resolving issues, monitoring equipment functionality, and ensuring timely updates in the ticketing system. Ideal candidates should have experience in both Windows and non-Windows environments, with a strong focus on user support and process compliance.
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