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IT Global Service Center Representative – Service Desk

SBM

Al-Zahra'a, Makkah Province, Saudi Arabia Full-time June 16, 2026
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Opportunity Description

Location:

Saudi Arabia
Education: Bachelor’s degree in Information Technology, Computer Science, or related field

Experience: 1–5 years (Service Desk or IT support experience; leadership experience preferred)

Monthly Salary Package: 8,000 SAR

Qualifications:


  • Proven experience in IT Service Desk or first-line support environment

  • Strong knowledge of IT domains: Computing, Conferencing, ERP, Applications, Telephony, Information Management, and Mobility

  • Familiarity with IT ticketing systems (SSRS, BMC Remedy)

  • Very good command of English and Arabic

  • Excellent interpersonal, verbal, and written communication skills

  • Knowledge of ITIL and Service Desk operational best practices

  • Leadership experience in a Service Desk environment (preferred)

  • Ability to work under pressure and resolve issues efficien...
    • Full-time Computer Occupations

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    Opportunity Details

    Location Al-Zahra'a, Makkah Province
    Country Saudi Arabia
    Type Full-time
    Category Computer Occupations
    Posted June 16, 2026
    Deadline July 26, 2026

    About SBM

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    SBM

    Al-Zahra'a, Saudi Arabia

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