Opportunity Description
About the Role:
As a CBRE Help Desk Analyst, you will be responsible for answering and documenting basic help desk calls related to specific software applications.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You’ll Do:
- Provide end-user support for specific software applications. Assist with simple hardware issues.
- Create new users and update user security access.
- Review servers and users to ensure that the systems are operational.
- Inform management of any general operational problems.
- Assist with conducting system maintenance on the network.
- Ensure software literature is up to date.
- Have some knowledge of standard principles with limited practical experience in applying them.
- Lead by example and model behaviors consistent with CBRE RISE values.
- Impact the quality o...
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