IT Helpdesk Specialist — First‑Line Support (Windows/M365)

A recruitment agency seeks an IT Support Technician to provide first-level support for hardware and software issues. This role involves logging support calls, resolving incidents, and delivering exceptional customer service. Candidates should have a Matric certificate, A+ and/or N+ certification, and a minimum of 1-3 years in IT support. Ideal proficiency includes Windows, Microsoft 365, and basic networking. The position is based in oThongathi, KwaZulu-Natal, South Africa.
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